Eric Schultz

Eric Schultz is an experienced contact center leader currently serving as the Contact Center Manager at Enable Dental, where they focus on optimizing operations through effective hiring, onboarding, and coaching. With over a decade of experience in managing contact center teams, Eric has a proven track record in implementing strategies that align with organizational goals. They hold advanced degrees in Technology Leadership and Cybersecurity Risk Management and are currently an MBA candidate. Previously, Eric worked in various roles, including Operations Supervisor at Spectrum and KellyConnect, where they excelled in team development and performance optimization.