Natalia Castro

Natalia Castro is an experienced professional in customer success and learning and development, currently serving as the Director of CS Enablement at Enable since October 2023, where responsibilities include designing content and programs for enhancing the skills of the Customer Success Team. Prior roles at EY from April 2018 to October 2023 encompass L&D Manager for the Talent Team, Learning Specialist, and Learning Coordinator, focusing on curriculum development and the delivery of training across service lines. Natalia also held positions in talent development at Galvão Engenharia S/A and MOT Mudanças Organizacionais e Treinamento, alongside early career experience as an HR Intern at Request. Natalia holds a Bachelor's degree in Psychology from Universidade Presbiteriana Mackenzie and a post-graduation in Strategic People Management from INPG Business School.