Rafael Koga

Rafael Koga is a Customer Success Manager at IBM, where responsibilities include managing strategic accounts in Brazil and serving as a trusted advisor to customers. Rafael is also engaged in virtual mentorship with Enactus, providing guidance to university students globally. Previously, Rafael held various leadership roles, including Head LATAM of TAX Architecture Manager at EY, where projects involved implementing TAX solutions and enhancing governance processes across multiple LATAM countries. Rafael's extensive experience includes positions at GFT Technologies as a Principal Solutions Architect, CVC Brasil as an Architecture Manager, and other technology-driven roles in leading firms like B2W Digital and Decolar.com. Rafael's academic background includes an MBA in IT Management and a degree in Computer Science, ensuring a solid foundation in technology and management.