Carmen Antunez

Carmen Antunez is an experienced operations and customer service specialist with a robust background in various sectors. Current roles include Operations Specialist for the NEXT-GEN Project at Maximus LLC and Customer Service Operations Specialist at Maximus, where Carmen addresses customer concerns regarding fraudulent activities. Previous experiences encompass positions at Jacksonville Housing Authority/ITECH Personnel as a Human Resource Clerical Assistant, where document preparation and employee file maintenance duties were performed, and Contract assignments as a Customer Service Representative with Encadria Staffing Solutions LLC. Additional roles include Operations Specialist for the Maximus Pheaa Project and earlier positions as a Personal Banker and Customer Service Representative in the banking industry. Carmen holds a Bachelor's Degree in Business Management from the University of Phoenix and two Associate's Degrees in Secretarial Science and Court Reporting from Central YMCA Community College.