Keith M. is an experienced IT professional currently serving as a Systems Specialist at Encina Wastewater Authority, where responsibilities include the provisioning, installation, operation, and maintenance of hardware and software systems, along with managing activities within the Enterprise Resource Planning system since July 2014. Additionally, Keith provides Tier 2 technical support at EarthLink Business and has previously held roles such as Level 2 Network/Microsoft Systems Administrator at California Regional Internet Services, and Customer Service positions at NFC Amenity Management and SBE Entertainment. Educational credentials include a Bachelor of Commerce from the University of KwaZulu-Natal and a Bachelor of Science in IT with a focus on Network Administration from Western Governors University. Training includes intensive Cisco and Microsoft courses completed at The Academy of South Florida.
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