Olumide Okedokun

Sr ITSM Servicenow Business Analyst at Encompass Health

OLUMIDE OKEDOKUN is a seasoned ITSM Business Analyst currently serving as a Sr. ITSM ServiceNow Business Analyst at Encompass Health since January 2023. In this role, OLUMIDE manages day-to-day support for ITSM Business Units, including service requests, platform enhancements, and defect resolution, while also documenting root cause analysis, knowledge articles, and system workflows. Prior experience includes positions as a Sr. ITSM Consultant at Shell, USAA, Deloitte, and Halliburton, showcasing a strong background in ServiceNow solutions. OLUMIDE holds a Bachelor's degree in Business Administration and Management from The City College of New York.

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Encompass Health

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As a national leader of post-acute care, Encompass Health offers facility-based and home-based patient care through our network of inpatient rehabilitation hospitals, home health agencies and hospice agencies. They are committed to delivering high-quality, cost-effective care across the post-acute continuum. Driven by a set of shared values, Encompass Health is the result of the union between HealthSouth Corporation and Encompass Home Health & Hospice.


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