Anna Colfescu

Anna Colfescu is an experienced front desk receptionist currently employed at Encompass Medical Group since May 2019, where responsibilities include processing patient insurance information, providing exceptional customer service, and training new hires. Prior experience includes roles as a Patient Account Representative at St. Joseph Medical Center, managing patient billing and maintaining client accounts, and as a Customer Service Representative at CVS Health, where Anna handled complex calls and led a team of over 20 representatives. Additionally, Anna served as a Corps Member with AmeriCorps, organizing volunteer projects and fundraising events, earning the Presidential Volunteer Award. Anna holds an Intro to Product Certificate in Product Management from LaunchCode.