Encompass Supply Chain Solutions
Richard Felton is an experienced operations and facility manager with a diverse background in supply chain management and logistics. Currently serving as Facility Branch Manager at Encompass Supply Chain Solutions, Inc. since August 2021, Richard previously held the position of General Manager at Rakuten and Operations Manager at WAXIE Sanitary Supply, where responsibilities included leading a team of 30 employees to enhance overall operations. Prior experience includes an Operations Manager role at DHL Supply Chain, managing high-volume operational activities, and a lengthy tenure in the United States Marine Corps as Distribution Manager, overseeing personnel and multiple distribution operations across various facilities. Richard holds an education credential from the University of Phoenix, completed in April 2022.
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Encompass Supply Chain Solutions
Encompass is a market leader in forward and reverse supply chain management and repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass manages all stages of the product lifecycle, including OEM replacement parts and finished goods logistics, board repair and product refurbishment services, returns management, consumer technical support, asset value recovery and eco-friendly disposal. We provide full visibility and accountability to ensure top performance. Encompass is headquartered in and operates a 150,000-square-foot distribution and repair facility in Lawrenceville, GA, just north of Atlanta. We also have strategically-located distribution facilities in Nevada and Florida with order fulfillment to Canada and Latin America. Encompass maintains call center operations in Lawrenceville 8:30 a.m.-8 p.m. Eastern time. The company employs approximately 200 associates. To learn more, please visit our corporate site, solutions.encompass.com and e-commerce site, encompass.com.