Ben Plambeck

Ben Plambeck is an experienced professional currently serving as the Manager of Customer Success at Encompass Technologies since November 2016, where responsibilities include building a high-performing team to enhance customer satisfaction and retention. Prior roles at Encompass Technologies included Customer Success Manager and Product Manager for ERP Financial Solutions. Ben's diverse background encompasses experience in the culinary industry as Kitchen/Barstaff at Scrumpy's Sandwich Shoppe, as well as various roles in maintenance at Harmony Golf Club and Eaton Country Club. Additional experience includes working as Head Hard Cider Fermenter at Summit Hard Cider and as Custom Frame Specialist at The Michaels Companies, demonstrating a broad skill set in customer service, management, and production.