Encore AI (previously Insait IO) is the customer interaction platform helping enterprises turn every interaction into revenue.

Its patented Interaction Mining discovers every revenue gap in your data and maps how to close each one. The AI agents it deploys are reverse-engineered from how your top performers work, running as wingmen alongside your teams or fully autonomous, 24/7 in every language across voice, chat, SMS, WhatsApp, IVR, and IVA.

Its agentic landing pages turn static pages into personalized experiences that guide each visitor live, answering questions, handling objections, and filling the form as they go.

Every interaction, more revenue.

Encore AI works with enterprise customers in financial services and beyond, headquartered in New York with teams across APAC and EMEA. The company is backed by Team8, Planven, Lukatz, and Garage, along with several commercial banks and insurers that adopted Encore AI as customers before investing.

Encore AI

This department focuses on building and maintaining software applications and systems.

Software Development

This department focuses on the development and implementation of solutions utilizing large language models.

LLM Engineering

This department focuses on strategizing and executing deployment processes to ensure effective implementation and support of technology solutions.

Deployment Services

This department focuses on creating compelling content while ensuring customer satisfaction and support.

Content and Customer Success

This department focuses on enhancing customer experience through engineering solutions and strategic business operations.

Customer Engineering

This department oversees customer success initiatives and strategies to enhance client satisfaction and retention.

Encore AI

Org chart

Teams

Software Development

LLM Engineering

Deployment Services

Content and Customer Success

Customer Engineering

Customer Success Leadership

Offices

Encore AI

Org chart

Teams

Software Development

LLM Engineering

Deployment Services

Content and Customer Success

Customer Engineering

Customer Success Leadership

Offices

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