Andy Doucette

Andy Doucette is an experienced IT manager currently employed at Encore Boston Harbor since April 2021, where responsibilities include implementing departmental goals and evaluating operational effectiveness. Previously, Doucette held the position of Deskside Support Manager/Service Delivery Manager at CompuCom from January 2009 to July 2020, overseeing a 6000-seat enterprise and managing a team of 20 technicians while coordinating support across multiple locations. Doucette's earlier experience includes serving as Information Technology Team Lead and Desktop Support Specialist at The Hanover Insurance Group from August 1993 to January 2009, managing desktop support teams and facilitating IT equipment acquisition and project execution. Andy Doucette holds a Bachelor of Applied Science in Criminal Justice/Law Enforcement Administration from Northeastern University.