James Dunn

James Dunn has extensive experience in the gaming and customer service industries, currently holding the position of Cage Senior Shift Manager at Encore Boston Harbor since April 2019. In this role, James oversees daily cage operations and ensures compliance with AML Title 31 and other regulations. Prior to this, James served as Cage Shift Manager at Hard Rock Hotel & Casino Atlantic City and Parx Casino, where responsibilities included training staff, maintaining control over cashiering departments, and ensuring adherence to gaming regulations. Earlier experience includes a role as an actor with Central Casting and working as a Customer Service Representative and Teller at TD, where James managed customer accounts and inquiries. Education includes attendance at Bensalem High School from 2003 to 2006.