Encore Boston Harbor
James Dunn has extensive experience in the gaming and customer service industries, currently holding the position of Cage Senior Shift Manager at Encore Boston Harbor since April 2019. In this role, James oversees daily cage operations and ensures compliance with AML Title 31 and other regulations. Prior to this, James served as Cage Shift Manager at Hard Rock Hotel & Casino Atlantic City and Parx Casino, where responsibilities included training staff, maintaining control over cashiering departments, and ensuring adherence to gaming regulations. Earlier experience includes a role as an actor with Central Casting and working as a Customer Service Representative and Teller at TD, where James managed customer accounts and inquiries. Education includes attendance at Bensalem High School from 2003 to 2006.
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Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 2,700 slot machines and 185 table games. Situated on the Mystic River in Everett, MA and connected to Boston Harbor, Encore Boston Harbor also boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. The casino offers free self-parking for all guests seven days a week and is proud to be the Official Hotel of the New England Patriots.