Encore Exchange™, formerly CCi, is the healthcare industry expert in patient communications and self-pay management. Five decades of success with patient balance and revenue cycle integrations, Encore Exchange leverages a proven ability to drive down bad debt while improving patient relationships.

Hospitals provide the best possible clinical experience for their patients. Encore Exchange follows that experience with a patient-friendly financial treatment unmatched in the healthcare industry for its convenience, simplicity, and affordability.

U.S-based and 100% employee owned, Encore Exchange demonstrates an uncommon level of commitment to our stakeholders:  Employees, our partners, hospitals/providers we serve, and their patients.

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Encore Exchange

Encore Exchange's headquarters in Winston Salem, NC, United States

Deana Mandigo

John B.

James O.

K L Chia

John McGarty

Melissa Koch

Encore Exchange

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Encore Exchange

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