Erica Ross

Erica Ross has accumulated extensive experience in retail and customer service, currently serving as a Customer Service Representative at Encore! Glass since January 2022. Prior roles include Assistant Manager at Vans, a VF Company, and Associate Manager at Coach, reflecting a progressive responsibility in management positions. Erica also held the position of Aerie Selling Team Leader at AMERICAN EAGLE OUTFITTERS INC. and served as Assistant Store Manager at Aeropostale. Earlier experience includes roles as Apparel Lead at DICK'S Sporting Goods and Lead Cashier at Ralph Lauren. Erica holds a High School Diploma in General Studies from Faith Academy, earned between 2008 and 2012.