Erica Ross

Customer Service Representative at Encore! Glass

Erica Ross has accumulated extensive experience in retail and customer service, currently serving as a Customer Service Representative at Encore! Glass since January 2022. Prior roles include Assistant Manager at Vans, a VF Company, and Associate Manager at Coach, reflecting a progressive responsibility in management positions. Erica also held the position of Aerie Selling Team Leader at AMERICAN EAGLE OUTFITTERS INC. and served as Assistant Store Manager at Aeropostale. Earlier experience includes roles as Apparel Lead at DICK'S Sporting Goods and Lead Cashier at Ralph Lauren. Erica holds a High School Diploma in General Studies from Faith Academy, earned between 2008 and 2012.

Location

Sacramento, United States

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Encore! Glass

Founded in 1975 as a sterilizer and recycler of wine bottles, the word Encore originates from Environmental Container Reuse. As demand increased, we transitioned out of sterilization and into distribution of newly manufactured bottles. We have grown from 19 employees and less than 20,000 square feet in 2005 to over 60 full-time employees and over 300,000 square feet of warehouse space in 2013. Over that same period we have expanded our purchasing from a single glass factory to partnering today with two North American and two Chinese wine bottle manufacturers in addition to sourcing premium imports from France and Italy. Beyond our quality wine bottles and exceptional service, we offer custom molds & packaging, wine shippers, and a mobile decant service. Call us today and let us fulfill your wine bottle needs.


Employees

51-200

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