Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand. While most hospitals and medical centers are equipped to provide top notch medical care, they may lack the non-clinical services that satisfy the emotional needs of patients and guests. We know that perception is reality, and if a person hasn’t been met with warmth and hospitality, they can quickly develop a negative impression, regardless of the quality of care they or their loved one received.

When a hospital or medical center partners with Encore Service Group, administrators can spend less of their budget on hospitality services and focus more on securing the clinical resources that patients, doctors, and nurses need. Our team is highly trained in creating and maintaining a warm, friendly environment, and it is our mission to make a lasting positive impression on every patient and guest we meet.

Health Care

Hotels & Hospitality

Transportation

Encore Service Group

Encore Service Group's headquarters in Livonia, MI, United States

Mike Mies

Troy Barron

David Crowe

Kevin J. Kossel

Dan Cytacki

This department focuses on strategic direction and overall management of the organization.

Executive Leadership

This department oversees the planning, coordination, and execution of operational activities to ensure efficiency and effectiveness.

Operations Management

This department manages vehicle parking and retrieval services for guests.

Encore Service Group

Org chart

Teams

Executive Leadership

Operations Management

Valet Services

Offices

Encore Service Group

Org chart

Teams

Executive Leadership

Operations Management

Valet Services

Offices

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