Encore Technologies
Harold Benson's work experience includes positions at Encore Technologies, CBTS, Kable Academy, GameStop, and Lids.
From March 2023 to the present, they have been working as a Voice Engineer at Encore Technologies.
From November 2022 to March 2023, they worked as an Incident Manager at CBTS. Prior to that, they were a Service Desk Analyst II from February 2021 to November 2022, where they directly assisted customers and vendors with resolving issues related to VoIP, NaaS, SD-WAN services, as well as troubleshooting networking equipment.
In 2020, they attended Kable Academy, completing a Cyber Security program that included 600 hours of in-person labs and studies in IT, Networking, and Cybersecurity.
From June 2014 to August 2020, they worked as a Store Manager at GameStop. Before that, from May 2012 to June 2014, they held the same position at Lids.
Harold Benson completed a certificate program in IT, Networking, and Cybersecurity at Kable Academy in 2020. In addition, they obtained several certifications, including Security Support Specialist, Network Support Specialist, IT Support Specialist from Kable Academy, and Apple Service Fundamentals (SVC) certification from Apple.
Encore Technologies
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Encore was founded on the goal of becoming a trusted advisor in all things IT. From the desktop to the data center, the Encore Technologies team has been providing exceptional value to companies ranging from medium-sized to Fortune 50 across all major industry verticals. We specialize in Data Center Infrastructure, Cloud Computing, Networking & Collaboration, Cybersecurity, DevOps & Automation, Managed Services, Professional Services & Staffing, and Apple hardware services. Our goal is to help great companies deliver exceptional results by maximizing their investments & improving their profitability. At Encore, we are committed to building a long and enduring relationship with our employees & to creating an environment that rewards and empowers. Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our customers’ expectations. We offer an environment that helps you to achieve a good balance between your professional & personal life. We strive to be an employer of choice! If you join Encore you can make great ideas happen for some of the world’s most dynamic companies! As part of our professional services division, Encore builds relationships by consistently delivering highly talented consultants across all areas of IT for contract, contract to hire, and direct hire engagements. As a result, Encore’s customers consider us valued partners in the success of their business. We are proud to offer great benefits to our employees as well as to our consultants during the contract duration of their employment! Some of these benefits include: medical, dental, vision, 401k match, PTO, paid holidays, paid training, cell phone reimbursement, paid maternity leave, referral bonuses, great work/life balance & more! Interested in learning more about Encore & why Business Courier ranked us the 2019 Tech Company of The Year? Check out our website where you can also find a complete list of our current job opportunities!