Brett Thurling

Brett Thurling has over 20 years of experience in IT, currently serving as Team Lead - End User Computing and IT Services Program Manager at Endeavour Energy (NSW) since September 2006. In these roles, Brett delivers operational services in line with ITIL framework principles, focusing on continual improvement of processes to ensure service quality aligns with contractual SLA and business KPIs. Prior experience includes serving as IT Project Manager at Endeavour Energy and Business Analyst at Roche, where Brett managed various Clarify Service implementations across multiple Asia Pacific regions. Additionally, Brett has held roles as CRM Business Analyst at Roche Diagnostics Australia and Aussie Home Loans, contributing significantly to technical support and application maintenance. Brett holds a Bachelor of Commerce degree in Economics and Finance from Western Sydney University.