Sauvanee Gan

Sauvanee Gan has extensive work experience in customer service and management roles. Sauvanee is currently the Customer Care Director at Endomag. Prior to this, they worked at Smiths Medical for many years, where they held various positions such as NordUK Customer Services Manager and Customer Service Manager. In these roles, they were responsible for analyzing departmental performance, improving customer service metrics, managing a team, and maintaining customer relationships. Earlier in their career, Sauvanee worked as the International Department Purchasing Manager at BIOPHARM CHEMICALS CO., LTD., where they oversaw import/export matters and raw material purchases.

Sauvanee Gan has a Master of Business Administration (M.B.A.) degree from Assumption University, which was completed between 1992 and 1994. In 1993, they also pursued a Master of Business Administration (M.B.A.) degree at Southern Illinois University, Carbondale. Prior to their postgraduate studies, they attended Chulalongkorn University from 1987 to 1991, where they obtained a Bachelor of Arts (B.A.) degree. Furthermore, Sauvanee Gan has obtained additional certifications, including a Professional Certificate in Customer Experience from The CX Academy in December 2019 and Lean Six Sigma White Belt Certified from the Management and Strategy Institute in September 2016.