Endy
Malaika Deroneth is a bilingual customer experience specialist currently employed at Endy since May 2022, with a background in customer service that includes roles at Indigo, Boathouse/Blackwell Supply Company, H&M, Starbucks, Marble Slab Creamery Canada, EB Games Canada, and Canada's Wonderland. Alongside a strong foundation in visual and creative arts, with degrees from York University and Sheridan College, Malaika holds practical experience in the retail and foodservice sectors, specializing in customer interactions and support. Additionally, certification as a Barista Trainer was achieved in January 2018, highlighting a commitment to skill development in the customer service field.
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