Ingrida Katauskienė

Ingrida Katauskienė has a diverse work experience in various roles. Ingrida joined Eneba Games in 2020 as a Customer Support Team Lead, where they guided and mentored the support team to achieve operational goals. Ingrida conducted employee reviews and ensured effective communication and problem-solving skills for high customer satisfaction.

Prior to that, Ingrida worked at R1 RCM from 2016 to 2020. Ingrida served as a Team Lead from April 2019 to May 2020, where they planned, organized, and directed team work, created reports, and identified improvement opportunities. Before that, they held the role of Quality Improvement Specialist from April 2018 to April 2019, leading training, designing operational processes, and proposing solutions for concerns. From October 2016 to April 2018, they worked as an Accounts Resolution Specialist, resolving insurance claim denials and completing assigned projects.

Overall, Ingrida Katauskienė has a strong background in team leadership, customer support, process improvement, and problem-solving.

Ingrida Katauskienė obtained their Bachelor's Degree in Baltic Studies from Vytauto Didžiojo universitetas, where they studied from 2012 to 2016. Prior to that, they completed their secondary education at Kvėdarnos Kazimiero Jauniaus gimnazija from 2004 to 2012. The specific degree and field of study during their time at Kvėdarnos Kazimiero Jauniaus gimnazija are not provided.