Rafael Manzano

Rafael Manzano is an accomplished professional with extensive experience in technology and operations management within various industries. Currently serving as the Head of Digital Solutions Market Colombia at Enel Codensa since April 2019, Rafael is responsible for implementing and operating technological solutions that enhance customer experience and company profitability, while leading a team dedicated to the evolution of the company's technology platforms. Previously, Rafael held multiple leadership roles at Banco Caja Social, including Operations Transformation Leader and Manager of Process Automation, where significant improvements in operational efficiency and customer service were achieved. Educational credentials include a Master's degree in IT Architectures and specialized studies in Information Systems from Universidad de Los Andes.