Marcela Drumond is a seasoned project manager with over 15 years of experience in business management within the Retail and B2B sectors, particularly in Telecommunications. They have led high-performance teams on both regional and national levels, focusing on digital transformation and customer service strategies. Marcela has a proven track record in identifying new business opportunities and aligning project strategies, leveraging methodologies like Agile, Scrum, and Design Thinking. They hold a degree in Engineering and a Master's in Production Engineering from UFF, along with an MBA in Organizational Leadership from PUC. Currently, Marcela serves as Head of B2B in Rio de Janeiro at Enel Group.
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