Eneo Cameroon S.A.
Florcha G. Claude ANYOUNG is an experienced customer service professional currently working as a Customer Service Agent at Eneo Cameroon S.A. since October 2018, focusing on client advice, complaint management, and customer satisfaction. Prior to this role, Florcha served as the Advertising Manager at DRIMP Multimedia from February 2017 to April 2023 and as a sales support teleoperator at Cameroon Tobacco Company, where responsibilities included supervising sales forces and managing customer orders and inventories. Additionally, Florcha gained experience as a Field Agent at TNS in 2015. Academically, Florcha holds an MBA in Marketing from Ecole Supérieure des Sciences Economiques et Commerciales de Douala, obtained in 2021, and a Professional Bachelor’s degree in Business Communication from Institut Siantou Supérieur, completed in 2011.
Eneo Cameroon S.A.
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About Eneo Cameroon S.A. (Eneo): Driving force of the electricity sector as well as a major growth driver in Cameroon, Eneo has as mission to supply reliable energy and provide service quality while positioning itself as a governance model in Africa. By leveraging on the values of integrity, cohesion, respect, and commitment, since 2014, the company powers an average of 90 000 new households and businesses. With a workforce estimated at 3.700 employees and a portfolio of over one million four hundred thousand customers as at December 2022, Eneo is a public-private partnership company which generates and distributes electrical energy in Cameroon. The British investment fund, Actis has a 51% stake in the company, the State of Cameroon 44% and the personnel of the company 5%. For more information about the company, visit our website www.eneocameroon.cm A propos d'Eneo Cameroon S.A. (Eneo): Force motrice du secteur électrique et vecteur de croissance majeur au Cameroun, Eneo a pour mission de fournir une énergie fiable et un service de qualité, tout en se positionnant comme un modèle de gouvernance en Afrique. En s’appuyant sur les valeurs d’intégrité, de cohésion, de respect et d’engagement, depuis 2014, l’entreprise branche en moyenne plus de 90.000 nouvelles familles et industries. Avec une main d’œuvre estimée à 3.700 employés et un portefeuille de plus d’un million quatre cent mille clients à fin 2022, Eneo est une société de partenariat public-privé qui produit et distribue de l’énergie au Cameroun. Elle est détenue à 51% par le fonds britannique Actis, à 44% par l'Etat du Cameroun et à 5% par le personnel. Plus d’informations à propos de l’entreprise sur www.eneocameroon.cm