Yaser Dalvi is an experienced IT professional with a solid background in technical support and system analysis. Currently serving as an IT Service Desk Analyst at Enerflex Ltd. since August 2019, Yaser previously worked as an IT Analyst at Tata Consultancy Services, where responsibilities included IT support execution. Prior experience encompasses roles as a Desktop Support Engineer at Cognizant, providing support for over 650 users and extensive knowledge of various devices, and as a Technical Support Engineer at PCS Technology Ltd., focusing on application troubleshooting and user management. Earlier positions include desktop engineering roles at Dalvi Bros and Microland Limited, where Yaser specialized in application installations and configurations. Yaser holds a Bachelor of Science degree in Information Technology from the University of Mumbai.