Ricky C.

Ricky C. is an experienced professional in customer service and dispute resolution within the energy sector. Currently serving as a Dispute Resolution Officer at Energy & Water Ombudsman SA since September 2023, Ricky C. handles intake work as the first point of contact for customers. Previous roles include Energy Specialist at Origin Energy, where Ricky C. provided customer service, and Consumer Banker at Westpac, focusing on consumer care. Ricky C. has extensive experience at Origin Energy, where responsibilities included managing consumer complaints, conducting investigations, ensuring compliance with regulations, and negotiating contracts. This background is supported by earlier roles in sales and customer relations, complemented by a Year 12 SACE education.