Energy & Water Ombudsman SA (EWOSA)
Sandy Canale serves as the Ombudsman and Chief Executive Officer of Energy & Water Ombudsman SA since December 2007, overseeing the investigation and resolution of electricity, gas, and water complaints for consumers in South Australia. In this role, Sandy leads a free and independent dispute resolution service. Prior to this position, Sandy held the title of General Manager for South Australia and Customer Services at AGL from January 2000 to September 2006, where responsibilities included managing day-to-day operations and customer-facing services such as call centers and billing. Sandy is a graduate of the University of South Australia.
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Energy & Water Ombudsman SA (EWOSA)
The Energy & Water Ombudsman SA is the approved independent scheme that resolves disputes between member energy and water suppliers and their customers in South Australia. Our role is to facilitate the prompt resolution of disputes by providing a free, independent, accessible, fair and informal service to consumers. The Scheme is established by Energy and Water Ombudsman (SA) Limited, a Company limited by guarantee.