ENGIE Australia & New Zealand
Andrea Bernard currently serves as COO/EGM Retail ANZ at ENGIE AU, having transitioned from the role of Managing Director at ENGIE Digital, where strategic leadership resulted in a 25% cost reduction over two years. Andrea's experience encompasses key positions, including Chief Customer Officer at ENGIE Australia & New Zealand, focusing on enhancing customer experience during the energy transition, and General Manager of Marketing and Sales at Simply Energy, where commercial strategies were developed to enhance profitability and customer engagement. Prior expertise includes senior roles at AGL Energy, News Ltd, and Sensis, with a solid foundation in digital strategy, marketing, and customer service across various industries including banking, healthcare, and NFP. Education includes a Bachelor's degree in Business from RMIT University and training from the Australian Institute of Company Directors.
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ENGIE Australia & New Zealand
ENGIE is committed to take on the major challenges of the energy revolution, towards a world more decarbonised, decentralised and digitised. The Group aims at becoming the leader of this new energy world by focusing on three key activities for the future: low carbon generation, in particular from natural gas and renewable energies, energy infrastructures and efficient solutions adapted to all its clients' needs (individuals, businesses, territories, etc.). The customers' satisfaction, innovation and digital are at the heart of ENGIE's development. In Australia, the company operates about 1,000 MW (gross) of renewable (wind turbine) and gas-fired generating plants in South Australia and Western Australia. Our retail business, Simply Energy, has more than 660 ,000 customer accounts in Victoria, South Australia, New South Wales, Western Australia, the Australian Capital Territory and Queensland.