Evelyn Namungoma

Evelyn Namungoma serves as the Global Information Technology Officer at ENGIE Energy Access since August 2020, where notable achievements include implementing security tools that reduced cybersecurity issues by 30% and improving IT cost efficiency through the Skynote program. Prior to this role, Evelyn worked at Fenix International from November 2015 to July 2020 in various positions, including Information Systems Support Associate, IT Help Desk Apprentice, CSR Call Analyst, and Customer Service Representative. Responsibilities included tracking client payments, overseeing CRM implementation, providing technical support, and evaluating customer service quality. Evelyn holds a Bachelor's Degree in Information Technology from Makerere University, obtained in May 2015.