ENGIE Energy Access (Africa)
Evelyn Namungoma serves as the Global Information Technology Officer at ENGIE Energy Access since August 2020, where notable achievements include implementing security tools that reduced cybersecurity issues by 30% and improving IT cost efficiency through the Skynote program. Prior to this role, Evelyn worked at Fenix International from November 2015 to July 2020 in various positions, including Information Systems Support Associate, IT Help Desk Apprentice, CSR Call Analyst, and Customer Service Representative. Responsibilities included tracking client payments, overseeing CRM implementation, providing technical support, and evaluating customer service quality. Evelyn holds a Bachelor's Degree in Information Technology from Makerere University, obtained in May 2015.
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ENGIE Energy Access (Africa)
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Get the inside track - sign up to our quarterly newsletter: https://bit.ly/2ZsLmKt ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) solar and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), more than 1.9 million customers and over 9 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.