Stuart Goodall

Head of Service Delivery at Engineius: Powering Vehicle Movement

Stuart Goodall has a diverse work experience spanning multiple industries. Stuart currently holds the position of Head of Service Delivery at Engineius since March 2022, where they are responsible for overseeing service delivery. Prior to this role, they worked as an Account Manager at Engineius starting in June 2021.

Before joining Engineius, Stuart worked at Booking.com as an Account Manager from May 2019 to May 2021. During their time there, they managed accounts and ensured customer satisfaction.

Stuart also has experience in the automotive industry, having worked at Sixt as a Senior Branch Manager from August 2014 to March 2019. In this role, they managed branch operations, including sales, performance coaching, fleet management, and HR responsibilities. Stuart also project managed and developed new branch locations.

Prior to their role at Sixt, Stuart worked as a Flagship Store Manager at Three Retail from September 2012 to August 2014. Stuart led the performance management of team members and achieved significant improvements in customer satisfaction and footfall conversion.

Stuart also gained experience in the telecommunications industry, working as a Store Manager at O2 (Telefónica UK) from January 2012 to September 2012. Stuart quickly progressed through the business, starting as an Assistant Branch Manager and eventually becoming a Branch Manager. Stuart transformed underperforming stores and achieved success in sales and customer service.

Stuart's early work experience includes a role as a Team Leader at Thomas Cook from March 2009 to December 2011, where they led and coached resort reps and organized events. Stuart also worked at McDonald's as a Shift Manager from February 1999 to June 2003, where they were responsible for shift management and ensuring a great customer experience.

Overall, Stuart Goodall has a strong background in leadership, operations management, and customer service across various industries.

Stuart Goodall attended Charles Dickens School, but no specific degree or field of study is mentioned in the provided information.

Links

Previous companies

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Timeline

  • Head of Service Delivery

    March, 2022 - present

  • Account Manager

    June, 2021