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Diego Ferrara

Responsabile Sales, Marketing CRM & CPQ Platforms at Eni Plenitude

Diego Ferrara is an experienced professional in IT operations and management, currently serving as Responsabile Sales, Marketing CRM & CPQ Platforms at Plenitude since December 2019. Key responsibilities include ensuring service continuity, supporting business process development, implementing application monitoring for continuous improvement, and coordinating with business units on application performance and bug resolution. Previously, Diego held positions at everis, including Service Manager in CRM Siebel for Mediaset Premium, where oversight of billing and logistics processes was critical, and Project Manager for the Service Now migration project at Heineken. Earlier experience includes roles at Accenture, focusing on Order Management systems for Vodafone Italia, where responsibilities spanned from team leadership to system optimization and incident management. Diego Ferrara earned a Bachelor's degree in Computer Science from Università degli Studi di Milano-Bicocca.

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Eni Plenitude

16 followers

Plenitude, a company controlled by Eni, is present on the market with a distinctive business model that integrates renewable production, energy sales, energy solutions and a large network of charging points for electric vehicles.


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Headquarters

Roma, Italy

Employees

1,001-5,000

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