Founded in 2009, Enigmai is an Israeli tech company that has developed a unique and advanced solution to address the challenges large contact centers face. 
Our solution, the EBS system (Enigmai Business Suite),  supports the entire work-flow cycle in large contact centers, from managing shifts and employee breaks to forecasting every day’s HR needs.

Our system offers numerous advantages- Integration with other organization systems in use, real-time information update, easy access reports, and is web-based.

Our solution is currently used by the leading financial and insurance companies in Israel and supports the operation of hundreds of employees daily.

Enigmai

This department focuses on enhancing customer engagement and satisfaction through strategic insights and management.

Enigmai

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