Steven Nuechterlein

Steven Nuechterlein has extensive experience in operations and customer experience management, currently serving as the Head of Operations and Head of Customer Experience at Enklu since February 2022. Prior to this role, Steven held various leadership positions at ReverbNation from May 2012 to February 2022, including Senior Manager of Support, Billing, & Operations, where Steven implemented a complex helpdesk ticket system and streamlined data analysis for a team of over 100 employees. Steven is known for innovating customer support processes, mentoring team members, and enhancing client engagement, having supported more than 250 clients weekly in earlier roles. Steven's educational background includes a degree from Western Carolina University.