Sarah Coughlin

As Head of Enlighten Institute of Management (EIM), Sarah brings to the role an extensive career extending in customer services, contact services, administration, change management, and performance coaching.

Sarah has had nearly 15 years holding key management positions both nationally and globally delivering change programs resulting in sustainable performance improvements and behavioral change for the organizations.

Sarah is dedicated to enabling managers’ to manage through knowledge and education. Sarah’s focus on training leaders utilizing EIM’s extensive training courses enables individuals to become the best they can be.