Joseph Clifford

Team Lead - Customer Care Project Enablement And Operations at ENMAX

Joseph Clifford has a diverse work experience spanning different industries. Joseph started their career as a Chef Concierge at Sheraton Suites Calgary Eau Claire, where they managed the guest services team, handled recruitment and payroll, and conducted annual employee reviews. Joseph then worked as a Residential Installer at Shaw Communications before transitioning into the electrical field as an Industrial Electrician at Integral Energy Services Ltd. Joseph later became a Journeyman Electrician at Amelco Electric. At Cask Global Canning Solutions, Joseph held the positions of Customer Care Ninja and Team Lead - Customer Success. Joseph then moved to Eguana Technologies as the Director of Customer Service. Currently, Joseph is employed at ENMAX, starting as a Customer Care Team Lead and holding their current role as Team Lead - Customer Care Project Enablement and Operations.

Joseph Clifford has a diverse education history. From 2002 to 2004, they attended the Southern Alberta Institute of Technology (SAIT) and earned a Diploma in Hotel/Restaurant Management. Following that, from 2011 to 2015, they returned to SAIT and completed the Alberta Red Seal Electrical Diploma, specializing in Electrician skills. Most recently, Joseph is currently enrolled in the part-time Business Administration Diploma program at SAIT, which they started in 2020 and is expected to finish in 2024. Additionally, Joseph holds an Alberta Journeyman Certificate, obtained from the Government of Alberta, although the specific details of when they obtained it are not provided.

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Previous companies

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Timeline

  • Team Lead - Customer Care Project Enablement And Operations

    April, 2023 - present

  • Customer Care Team Lead

    April, 2022