Erin Stoughton

Director, Guest Technology & POS Operations at Eat'n Park Hospitality Group

Erin Stoughton has extensive experience in the hospitality industry, particularly in the areas of guest technology and engagement. Erin started their career in 2004 at Eat'n Park Hospitality Group, where they held various roles including Marketing Intern, Community Marketing Coordinator, Marketing Coordinator, Marketing Manager, and Director of Guest Engagement & Insight. In these positions, Erin was responsible for managing digital marketing channels, leading market research studies, and overseeing interactive marketing initiatives. Erin also gained experience in guest-facing technology and POS systems, including ecommerce platforms, website and mobile app development, and integration with point of sale and CRM systems. Erin joined Eat'n Park Hospitality Group again in 2020 as the Director of Guest Technology & POS Operations, where they oversee the evaluation, implementation, and maintenance of guest-facing technology and POS systems for various dining establishments. Prior to their work at Eat'n Park, Erin worked as a Sales Associate at Casual Male Retail Group and as a Public Relations Intern at Coraopolis Health Center. Erin also gained experience in communications and enrollment management at Robert Morris University. Overall, Erin's work experience demonstrates their expertise in guest technology, marketing, and customer engagement.

Erin Stoughton, PMI-ACP, has a diverse education history in the field of project management and communications. In 2020, they attended the Lean Agile Institute and obtained a SaFe 5 Certified Agilist degree in Information Technology Project Management. Prior to that, from 2000 to 2004, Erin studied at Robert Morris University, where they earned a B.A. degree in Communications. Additionally, Erin has participated in Kellogg Executive Education, although specific details regarding the degree and field of study are unavailable.

In terms of certifications, Erin Stoughton holds a PMI Agile Certified Practitioner (PMI-ACP) certification from the Project Management Institute, which they obtained in December 2022. Erin also holds a SAFe Agilist Certification from the Lean Agile Institute, acquired in January 2021.

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Timeline

  • Director, Guest Technology & POS Operations

    March, 2020 - present

  • Director Guest Engagement Insight

    February, 2014

  • Marketing Manager

    March, 2010

  • Marketing Coordinator

    July, 2008

  • Community Marketing Coordinator

    January, 2005

  • Marketing Intern

    March, 2004

  • Server

    May, 2002

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