Charlene Mock

Charlene Mock is an accomplished technical specialist with extensive experience in IT operations and support. Currently serving at Enroute Computer Solutions since November 2021, Charlene previously held the role of Senior Logistics Advisor at CSRA Inc from January 2018 to December 2021. Charlene's career includes a notable tenure at CSRA Inc from 2006 to 2017, where responsibilities encompassed project management and technical writing for FAA's Traffic Flow Management System. Additional roles include IT Operations Manager at SAIC supporting the Federal Air Marshal Service, Senior Network Administrator at Shield Alloy Metallurgical Corp, and IT Support Supervisor at Spencer Gifts. Charlene began a career in IT as a Team Lead/Research Analyst at CSC and a System Administrator at Spencer Gifts. Educational background includes an Associate of Arts and Sciences in Business Administration from Tompkins Cortland Community College.