Julie McConaha

Julie McConaha has a comprehensive work experience spanning over 17 years. Julie is currently employed as the Global Director of IT Service Management at Ensign-Bickford Industries, Inc. In their previous role at the same company, they served as the Director of IT Service Management. Prior to that, Julie worked as the Manager of IT Service Management. Before joining Ensign-Bickford Industries, Julie was the Service Desk Manager at Global Help Desk Services, Inc., where they managed a team of analysts serving various customers ranging from Fortune 100 organizations to small businesses. Julie also held positions at Brooks Brothers as the Manager of Technical Support and as a Help Desk Consultant. Additionally, they worked as a Help Desk Analyst at Pioneer Valley Transit Authority and as an IT Administrator at RJ Greeley Company LLC.

Julie McConaha has a Bachelor of Arts degree from Bay Path University. Julie has also earned 62 credit hours towards an Associate of Science in Programming from Springfield Technical CC and a Certificate in Web Design from Springfield Technical Community College. In addition, they hold certifications in A+, MCP, and MCDST from Springfield Technical Community College.