Alfredo Sarno

CRM Team Lead at Entain

Alfredo Sarno has a diverse background in the gaming and customer strategy industries. Alfredo began their career at Testronic in 2013 as a Videogames and Localization tester. In 2017, they joined Kindred Group plc, where they served as a Website Executive, managing the company's website and producing content to increase acquisition and retention. Alfredo later became a Customer Strategy Manager, responsible for driving marketing strategy and managing the annual budget. In their most recent position at Entain, Alfredo is serving as the CRM Team Lead, overseeing a team of six resources and managing the multi-channel customer strategy to increase customer retention and exceed growth targets. Alfredo also facilitates collaboration with cross-functional teams to establish best practices and refine processes.

Alfredo Sarno completed their Master's degree in Consumer Marketing from La Sapienza from 2007 to 2010.

Links

Previous companies

Kindred Group logo

Timeline

  • CRM Team Lead

    March, 2021 - present