Jan Christopher Yao

Jan Christopher Yao is an experienced Training Manager at Entain, where responsibilities include developing and delivering comprehensive training programs for the Customer Service Department and enhancing leadership training initiatives. Previously, Jan held various positions at Salmat Services, Inc., culminating in a role as People (HR) Team Lead, overseeing end-to-end HR services and employee engagement. Jan's background includes expertise in organizational development, training needs analysis, and a strong focus on continuous improvement in training methodologies. Earlier career experiences span roles in tutoring, recruitment, and customer service, complemented by a degree in Mechanical Engineering from Mapúa University.