Raphael Ornelas has a diverse professional background, ranging from administrative roles in veterinary hospitals to customer service leadership positions in the gambling industry. With experience in managing teams, handling customer relations, and overseeing various administrative tasks, Raphael Ornelas has a Bachelor's degree in Business Administration and Management and further certifications in marketing, public speaking, photography, and strategic marketing. Currently working as an Account Validation Manager at Entain, Raphael's expertise lies in ensuring compliance with UK gambling commission directives and providing top-notch customer service.
March, 2022 - present
April, 2021
October, 2020
Head Of Learning Experience at Fidelity
Vice President Of Learning And Development at Teladoc Health
Director Learning Solutions, FMR India & Director Learning Experience, Asset Management at Fidelity
Senior Manager, Employee Learning & Development at Salesforce
Director Of Knowledge Management, Quality, & Learning at Roblox
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