Pete Persson is an accomplished business leader with extensive experience in operational strategy and digital transformation at Entergy, where role evolution from Manager of Customer Relations to Director of AI Planning and Delivery showcases expertise in customer service, intelligent automation, and digital customer initiatives. Notable achievements include spearheading the integration of generative AI into business operations, leading enterprise-level strategies for digital automation, and implementing customer experience enhancements that optimize service delivery while reducing costs. Educational background includes an MBA from Tulane University's A.B. Freeman School of Business.
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