YD

Yovanka Daniel

Vice President Contact Center & Residential Digital Strategy at Entergy

Yovanka D. has a strong background in customer service and operational leadership. With experience at both Entergy and Duke Energy Corporation, Yovanka has demonstrated expertise in driving customer satisfaction and implementing strategic business plans. Their educational background includes a Master of Business Administration (MBA) and a Bachelor of Science in Business Management from Nova Southeastern University.

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Timeline

  • Vice President Contact Center & Residential Digital Strategy

    November, 2022 - present

  • Vice President, Customer Service

    January, 2021