Cx-Pro Robert Scott

Robert Scott is currently serving as the SVP, Digital Channels Director at Enterprise Bank. Robert's role involves leading initiatives to enhance customer experience and efficiency through implementing better digital offerings and more efficient processes using technology. With experience in various companies such as RBS Performance Business Solutions, Citizens Bank, AliMed, 1A Auto, Inc., and AllergyBuyersClub.com, Robert has a strong background in digital transformation, IT management, and customer experience excellence. Robert is also involved as a Board Member at the Customer Experience Professionals Association - Boston Network. Robert holds a Master of Business Administration (MBA) from Babson F.W. Olin Graduate School of Business and a Bachelor of Science (BS) Cum Laude in Business Administration from the University of Massachusetts Lowell.