Justin D. Smith, MBA, ITIL Expert, has extensive experience in IT management and operations, with a notable progression in roles at leading organizations. At Enterprise Fleet Management, Justin serves as Senior IT Manager focused on Developer Productivity & Tools and previously held the position of Information Technology Infrastructure Manager. Prior to this, Justin worked at BJC HealthCare, achieving promotions from Senior Analyst to IS Operations Manager, overseeing Tier 3 Database and UNIX/Linux support, and leading Tier 2 Operations Center initiatives. Earlier in Justin's career, experience at AT&T included roles ranging from Senior Implementation Manager in the Midrange Tier 2 Regional Operations Center to Resource Technician in the Mainframe Tier 2 Regional Operations Control Center.