Nick Thomas is an experienced professional in customer success and account management, currently serving as the Head of Customer Success at EnterpriseAlumni since March 2024. Previously, Nick held the position of Senior Customer Success Manager for EMEA at FarEye, focusing on customer growth and engagement within the region. Additional roles include Key Account Manager at Metapack Group, and Customer Success Manager at AVORA, where Nick was instrumental in developing customer success strategies. With a background in insurance and account management, including time at Aon Risk Solutions and Media Insurance Brokers, Nick has cultivated expertise in building long-term relationships and delivering value across various industries. Educational qualifications include a degree from Nottingham Trent University and A Levels from Trinity School of John Whitgift.