Jamie Watt

Svp, Global Support Services at EDB

Jamie Watt has a diverse work experience spanning over two decades. Jamie began their career at Cisco Systems in 2001, working as a Systems Administrator responsible for maintaining local network infrastructure and end-user PC's. Jamie was also involved in a migration project from a legacy Oracle platform to ProVia WMS.

In 2004, Jamie joined Menlo Worldwide as a Project Manager, where they focused on process creation and refinement for supply chain operations. Jamie also played a key role in ISO compliance assessment and implementation.

Jamie then moved to EqualLogic in 2007 as a Senior Business Analyst, supporting the integration of the company into Dell/EMC. Jamie was responsible for metrics, process, and integration.

From 2008 to 2016, Jamie worked at Dell, holding various roles. As the Senior Manager of Dell Storage Support, they led teams and was involved in merger and acquisition integration. As the PS III Manager, they focused on business improvement and logistic management.

Currently, Jamie is the SVP of Global Support Services at EDB, starting in 2016. Their responsibilities include leading and managing global support services, ensuring high customer satisfaction, and exploring new technological solutions. Prior to this role, they also held positions as the Vice President and Director of Support Services at EDB.

Jamie Watt obtained a CSM Certification from CPrime in 2018. Currently, they are pursuing a BS in Physics and Philosophy at the University of Massachusetts Lowell, starting in 2003. Prior to that, no specific education details are provided, only mentioning PVRS without any degree or field of study specified. Jamie also has additional certifications including Certified ScrumMaster from Scrum Alliance in 2018, VCA-DCV from VMware in 2015, and CompTIA Storage+ in 2015. They are also listed as having AWS Business Professional and AWS Technical Professional certifications, but no details regarding when they were obtained are provided.

Links

Previous companies

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Timeline

  • Svp, Global Support Services

    April, 2021 - present

  • Vice President - Global Support

    August, 2017

  • Director, Support Services

    January, 2016