Oliver Hofmann is a seasoned technology professional with extensive experience in account management and technical support. Currently serving as Principal Technical Account Manager at EDB since July 2022, Oliver previously spent nearly 19 years at IBM, where roles included Technical Account Manager and Customer Experience Manager for the Global Elite Program, focusing on guiding top-tier clients through business transformation and enhancing user experiences with AI. Earlier positions at IBM involved leading support teams for the Emptoris Strategic Supply Management suite and providing level 2 support for the DB2 LUW database management system. Hofmann holds a Diplom-Wirtschaftsinformatiker degree from VWA Hochschule für berufsbegleitendes Studium.
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