Shweta Verma is an experienced professional in technical support and workflow management, currently serving as Manager II at EDB since May 2023. Previously, Shweta held multiple management roles at Dell EMC from June 2012 to March 2023, leading a globally dispersed team of Workflow Managers and coordinating workflow management coverage with stakeholders across various locations. Prior experience includes roles at Hewlett Packard Enterprise, where Shweta specialized in troubleshooting enterprise-level storage solutions, and at Computer Sciences Corporation as a Storage Backup Administrator, handling backup environments and improving operational efficiency. Shweta began a career in technical support at EXL and possesses a Master’s degree in Electronics and Telecommunication from Birla Institute of Technology, Mesra.
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