Dennis Brown

Dennis Brown is a seasoned professional with extensive experience in operational process optimization and service delivery across various industries. Currently serving as Manager of Operations Process Optimization at EBG since March 2022, Dennis focuses on enhancing employee efficiency and streamlining processes while identifying technological improvements to uplift customer experience. Prior roles include Service Delivery Analyst at KPMG US, where expertise in project management and strategy development was applied, and Senior Account Executive at Entertainment Benefits Group, overseeing client portfolios and identifying sales opportunities. Additionally, Dennis contributed as Marketing Coordinator at Penn National Gaming and Hollywood Casinos, managing social media and designing marketing materials. Educational qualifications include a Bachelor of Science in Business Administration from the University of Central Florida and a Master of Business Administration in Management from Nova Southeastern University.