Ona Koehler is a seasoned professional in customer experience and analytics, currently serving as Sr. Manager at EBG since September 2023. Prior experience includes Senior Director of Benchmarking at Insider Intelligence, where Ona led proprietary research projects across various sectors and managed comprehensive reporting processes. Prior roles at MKM Partners involved overseeing extensive research analyses, while a long tenure at SiriusDecisions included advising senior professionals in the high-tech industry and leading primary research initiatives. Educational qualifications include an MBA in Finance, Quantitative Finance, and Business Analytics from NYU Stern School of Business, along with a BA in Marketing, Economics, and Information Systems from American University in Bulgaria.
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